Privacy Matters to Us

Privacy Notice

 

We recognize and respect your right to privacy. This policy explains how VoDaVi Technologies (VoDaVi) will collect, use, disclose and otherwise process personal information in connection with our services. Please read the following carefully for further details.

Types of Information

The types of personal information that we may process depends on the business context and the purposes for which it was collected. It may include:

  • Contact, subscription, registration, online identifiers, social media and discussion forum or communications details

  • Communications (i.e., audio, video, text) content

  • Online behavior and product usage information

  • Financial Information (e.g., bank account details, etc.)

  • Details of an individual’s business and other interests and opinions (e.g., where information is held in a Customer Relationship Management database); and

  • information about the user of our products and services, including System Information such as device identifiers, and telemetry (such as IP or MAC address) when such data is linked or tied to a specific person’s device.

  • Order processing, including billing and payment

  • Customer relationship management and administration

  • Creating and managing user accounts

  • Provisioning websites and Solutions and enabling the use of certain features

  • Analyzing, personalizing, improving accuracy, and enhancing user experience, communications, and interactions

  • Sending communications to you, including for marketing or customer satisfaction purposes

  • Contract performance, Solution delivery, and customer service

  • Facilitating conferences, webinars, and other events
     

We may collect data, including personal information, about you as you use our websites and Solutions and interact with us. We also acquire personal information from trusted third-party sources and engage third parties to collect personal information on our behalf.

We may use your personal information for the purposes of operating and helping to ensure the security of our business, delivering, improving, and customizing our websites and Solutions, sending notices, marketing, and other communications, and for other legitimate purposes permitted by applicable law.

 

How We Protect Information

 

VoDaVi is committed to taking steps to protect the Information you provide to us, including administrative, technical, and physical measures — to safeguard Information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

Information is accessed only by authorized staff who are instructed to handle Information with confidentiality. It is protected by firewalls and standard industry security measures. We may also transmit sensitive information and transactional data using secure socket layer (SSL) encryption.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect Information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received Information, we will use strict procedures and security features to try to prevent unauthorized access.

How We Use Information
 

We use the Information you supply in the following ways:​

  • to ensure that content from our website and services are presented in the most efficient manner for you.

  • to provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

  • to carry out our obligations arising from any contracts entered between you and us.

  • to allow you to participate in interactive features, such as “Live Chat”, when you choose to do so.

  • to notify you about changes to our products or services.

  • to take other action you request when you supply the Information.

  • To provide the service(s) you have requested
     

Sharing Information with Third Parties and Within VoDaVi

 

We do not sell, hire, lease or rent the personal information we collect to anyone at this time. Unless we have your permission, are required by law, are required to do so in order to enforce or apply our terms of use and other agreements with you or are required to do so to protect the rights, property or safety of VoDaVi, our customers or others, we will only provide personal information to other VoDaVi entities within our group, and to third parties who assist VoDaVi operate our websites, resell products or services, or help us with some products or services we provide. Data provided to third parties is stored on systems we do not own and is provided in accordance with our policies.

In addition, we may disclose your personal information to third parties (i) in the event we sell or buy any business or assets, in which case we may disclose your Personal Information to the prospective seller or buyer of such business or assets; or (ii) if VoDaVi or substantially all of its assets are acquired by a third party, in which case Information held by it about its customers and partners will be one of the transferred assets.

 

Your Control Over Information

 

When you register/subscribe to our newsletter and other electronic communications, we will occasionally contact you via email, postal mail, or telephone. This contact may involve notification of new services being offered by VoDaVi. You may opt-out of this contact by unsubscribing from our mailing list. If you no longer wish to receive emails from VoDaVi, please go to our contact us at VoDaViTechnologies.com and we will remove you from our contact list.

Retention and Disposal of Personal Information

 

We will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our rights and agreements.

We will not retain personal information in identifiable form when the purpose(s) for which the personal information was collected have been achieved and, there is no legal or business need to retain such personally identifiable information. Thereafter, the data will either be destroyed, deleted, anonymized, and/or removed from our systems.

 

Use of the VoDaVi Website

 

You may use our website without supplying any personal information. VoDaVi collects personal information on our site where you may register for a webinar/seminar or obtain or request other information or services. We may also ask you for information when you report a problem with our site. If you contact us, we may keep a record of that correspondence. We may also collect personal information when you carry out a payment transaction through our site, request an evaluation or enter “Live Chat” via the site.

In addition, we automatically log the domain name of where you came from, the IP address your computer is currently using, the type of web browser that you use, Internet Service Provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data. This information allows us to improve the site by serving the pages you visit, and we may use the information for statistical purposes and to track usage patterns. In addition, we use the data we collect to make various determinations in our systems. We do not use this information to personally identify you, the user.

Use of Cookies

VoDaVi uses cookies for your convenience to store information, so you do not have to reenter your data upon each visit. Cookies and other technology are also used to monitor usage of the various features and services of our site, which over time gives us information to improve our site, and to advertise and market our products more effectively.

When you visit our website, cookies will be placed on your computer or device. To maximize your experience and to help us understand how we can improve our site. If you prefer not to receive cookies, you can set your browser to either reject all cookies, to allow “trusted” sites to set them, or to accept only those cookies from those sites you are currently on. However, turning off cookies will hinder your ability to access, use, or navigate portions of the site.

Links to Other Sites

 

Our site contains links to other sites. If you choose to visit any of those sites, then their privacy policies would apply. The VoDaVi Privacy Notice applies solely to the information collected from the VoDaVi web site. We do not accept any responsibility or liability for third party policies. Please check these policies before you submit any personal information to these websites.

Changes In This Policy

If we change the way, we use your information and date we will post the change here on our web site. We recommend that you regularly visit this page to learn of any changes. The change will apply to information our users furnish after the change, and information we have on file for existing users.

If you have any questions regarding this policy or our use of personally identifiable information on this site, please send us your questions or comments to Info@VoDaViTech.com.

 

 

 

Last Updated: January 2022